Protecting your privacy and the security of your personal information is a top priority for us. This policy explains what information we collect about you, how we use, share, and manage that information, and what choices you have regarding your data. Please read this document carefully.

At Siloe Jewelry, we are dedicated to safeguarding the privacy of our customers and website visitors. We collect your information in a variety of ways, including when you voluntarily provide it to us, when you make purchases or interact with our digital platforms, and from our affiliated partners. We use the information we gather to enhance and optimize the services we deliver to you.

We respect the privacy and confidentiality of all information you provide and comply with the Australian Privacy Principles. Please review our privacy policy thoroughly below. You may request to review, correct, update, or delete your personal data by contacting us directly.

We use the information we collect to provide and operate our services, including: communicating with you, offering technical support, informing you about updates and promotions, sharing relevant content, measuring customer satisfaction, troubleshooting issues, and delivering a personalized website experience.

We also use aggregated and anonymized data to improve our services, such as managing our website, generating reports and analytics, marketing our products and services, identifying user trends, and generally better meeting customer needs.

Any content you choose to make public—such as comments or reviews on our website—may be visible to other users. If you later remove this content, copies may still be accessible in cached or archived pages on external websites, or if other users have saved or shared the information.

If you would like us to update or correct your personal information, please contact us at info@siloejewelry.com. We may ask you to verify your identity to ensure that the personal information we hold is not accessed or modified improperly.

If you no longer wish for Siloe Jewelry to retain your personal information, you may notify us in writing requesting that we delete your records. We will use reasonable efforts and comply with applicable laws to delete your personal information within a reasonable timeframe, unless we are legally required to preserve such data.

Our online platforms and services may include links to third‑party services that we do not own or control. These links are provided for your convenience only. We are not responsible for the privacy or security practices of any third‑party services not covered by this Privacy Policy. We encourage you to review the privacy policies of any external services before providing them with your personal information.

Siloe Jewelry and our carefully selected business partners may send you direct marketing communications about our services, products, or promotions via email, SMS, or postal mail.

If you have indicated a preferred method of communication, we will use that method where practical. You may opt out of marketing messages at any time by replying through the same channel or by contacting us directly.

To unsubscribe from emails, you may use the unsubscribe link included in the footer of our email communications.

By consenting to SMS marketing from Siloe Jewelry during checkout, completing a purchase, or subscribing through our tools, you agree to receive recurring text notifications—including order updates, abandoned cart reminders, marketing offers, and transactional messages—even if your number is registered on a federal or state do‑not‑call list. Message frequency varies. Consent is not a requirement of purchase.

If you wish to unsubscribe from marketing text messages, you may use the unsubscribe link provided in our messages. Alternative opt‑out methods, such as using informal requests or alternative keywords, will not be considered valid.

We do not charge for this service, but you are responsible for any messaging or data fees imposed by your wireless provider. We reserve the right to change the phone numbers or short codes used for this service at any time, and we will notify you accordingly.

We will not be liable for undelivered, delayed, or misdirected messages, errors in content, or any actions you take or do not take based on information provided through this service, to the fullest extent permitted by law.

A cookie is a small file stored in your browser that collects information about your browsing activity. Cookies help websites adapt to your preferences and improve your experience. Cookies do not access personal data stored on your device, such as your name, address, email, or phone number.

Most browsers automatically accept cookies, but you may disable them by adjusting your browser settings. Please note that this may limit your ability to use all features of our website.

We use cookies to analyze traffic, enable social media sharing, and improve user experience. Cookies and pixels may also be used to display relevant advertisements through third‑party platforms including Google Ads and Meta Ads. These ads may appear on our site or other websites you visit.

We do not and will not sell or trade your personal data or customer information. Your personal details are only shared with third‑party suppliers when required by law, to fulfill orders you have placed, to process payments, or to protect our intellectual property and legal rights.

Any third party that receives personal data will be required to follow the privacy standards outlined in this policy and comply with relevant laws.

We may share your information with affiliates, service providers, and other third parties as necessary for legal or operational purposes. We maintain both personal data and anonymized data. Personal data identifies you or can reasonably be linked to you. Anonymized data cannot be linked to any individual.

We take the security and privacy of your data seriously. We use technical, physical, and administrative safeguards to protect your information. We encrypt and anonymize data where appropriate, and we limit internal access to your data to only those who need it.

We also rely on you to help keep your information secure. When creating an account, you are responsible for choosing a secure password. Sharing your password, or using the same password across multiple sites, greatly increases the risk of unauthorized access. In such cases, we cannot fully guarantee the security of your account.

We may work with other companies to display advertisements on their platforms or social media channels. If you provide information directly to platforms such as Google or Facebook, their own terms and privacy policies will apply. We may also run general advertisements that do not require us to share your personal data. We cannot fully control how third parties place or target these ads.

We do not intentionally collect any information from individuals under the age of 13. If we become aware that we have collected data from a child under 13, we will take all reasonable steps to delete that information immediately, except where required by law to protect the safety of the child or others.

If you believe we have collected information from a child under 13, please contact us using the details below.

Individuals under the age of 18 may request the deletion of personal information they have provided to us by email. While we make reasonable efforts to fulfill such requests, complete removal from all systems may not always be possible.

We may update this Privacy Policy periodically. Any revised version will be posted on this page. This policy was last updated on March 7, 2026.